During the seven-day Eid-ul-Azha bank holiday from May 25 to 31, customers across Bangladesh faced difficulties withdrawing cash from ATM booths. Despite Bangladesh Bank’s directive to ensure uninterrupted ATM services, several booths ran out of cash or imposed withdrawal limits. Field visits in Dhaka’s Mouchak, Malibagh, Moghbazar, and Karwan Bazar areas revealed that many booths of weaker banks were out of service, while some stronger banks also restricted withdrawals or blocked transactions from other banks’ cards.

Social media users reported frustration, describing the situation as mismanagement and unfair to customers needing cash for Eid expenses. Bangladesh Bank spokesperson Arif Hossain Khan stated that the central bank had supplied sufficient cash to all banks and that any shortages were due to individual banks’ internal management. He warned that banks neglecting service continuity could face action.

Earlier, Bangladesh Bank had issued a circular instructing all scheduled banks to maintain adequate cash in ATMs, ensure technical readiness, strengthen booth security, and keep mobile financial and online payment services operational during the holiday period.