OpenAI has introduced workspace agents in ChatGPT, enabling teams to create shared AI agents that manage complex and long-running workflows within organizational permissions. These agents, powered by Codex, can perform tasks such as report generation, coding, and message responses. They operate in the cloud, allowing continuous work even when users are offline, and can be accessed through ChatGPT or Slack. The feature is available in research preview for ChatGPT Business, Enterprise, Edu, and Teachers plans.

Workspace agents are designed to handle collaborative workflows that require shared context and approvals across teams. They can gather information from various systems, follow internal processes, and maintain progress across tools. OpenAI teams have built examples such as software review, product feedback routing, weekly metrics reporting, lead outreach, and third-party risk management agents. Admins retain control over permissions, data access, and agent actions, with analytics and compliance tools ensuring governance and visibility.

Workspace agents are free until May 6, 2026, after which credit-based pricing will apply. OpenAI plans to expand functionality with new triggers, dashboards, and integrations to further streamline team productivity.