The Bangladesh Standards and Testing Institution (BSTI) has launched an e-Services Management System to make all its services accessible online. The platform, inaugurated at BSTI’s Tejgaon headquarters by Director General S M Ferdous Alam, aims to streamline customer service and reduce manual procedures. Supported financially by the Bangladesh Trade Facilitation (BTF) project and technically by Orange Business Development Ltd, the system allows customers to apply for mandatory product licenses, make online payments, and track applications through the portal eservice.bsti.gov.bd. Once an application is submitted, verification, inspection, sample collection, test fee payment, and final license issuance will all be processed digitally. Customers can also purchase Bangladesh Standards (BDS) documents online from anywhere in the world. BSTI plans to gradually integrate additional services, including metrology licenses, MSC licenses, chemical and physical lab tests, and administrative services, into the new digital platform.