An investigative report from Purana Dhaka’s Sir Salimullah Medical College and Mitford Hospital reveals that broker syndicates have taken control of patient services. Individuals like Jony Mia, who are not hospital employees, reportedly direct patients to private clinics and diagnostic centers in exchange for commissions. These brokers operate openly across wards, the emergency unit, and outpatient departments, exploiting patients seeking affordable care. Many patients are persuaded to undergo tests or even transfer to private facilities, often paying extra fees.

The hospital, which has 900 beds but accommodates up to 1,500 patients, faces severe overcrowding, staff shortages, and deteriorating infrastructure. Patients complain of long queues, unsanitary conditions, and pressure from brokers and some staff to use specific private services. Hospital authorities acknowledge the existence of these syndicates and confirm that joint forces recently detained 30 brokers. The director, Brigadier General ATMA Rustam, admitted the issue persists despite repeated crackdowns and cited proposals to expand facilities and improve services.

Authorities have requested government approval to increase capacity to 2,000 beds and construct new buildings to ease pressure on the aging hospital infrastructure.