Lutfey Siddiqi, Special Envoy to the Chief Adviser, has inaugurated passport services at the Citizen Service Center in Gulshan.

According to Special Assistant Faez Ahmad Tayyeb, this marks the first time in Bangladesh that passport applications and renewals are being offered outside traditional passport offices — through citizen service hubs driven by private entrepreneurship.

By the end of this month, 10 pilot citizen service centers will be operational simultaneously in key areas including Gulshan-1, Uttara Sector 6, Nilkhet, Ramna, Mohammadpur, and Banasree. Already, centers in Gulshan-1, Uttara, and Nilkhet are fully functional.

Currently, the citizen service program is running pilot and learning operations with over 400 government services, spanning passport issuance, driving licenses, birth and death registration, national ID, and land record documentation — across government offices, upazila parishads, and district councils.

Plans are also underway to establish a National API Connectivity Hub through Citizen Service, integrating services from all government offices to provide a one-stop, hassle-free experience. This will be Bangladesh’s first-ever Citizen Service Connectivity Hub, consolidating essential public services under one platform.