Civil Aviation and Tourism Minister Afroza Khanom Rita said the government aims to transform Biman Bangladesh Airlines into a profitable and passenger-friendly organization through collective efforts. She made the remarks on Monday at a views-exchange meeting with the airline’s officials and employees at Balaka in Kurmitola, where State Minister for Civil Aviation and Tourism M. Rashiduzzaman Millat was also present.

Addressing the staff, the minister emphasized that their salaries come from passengers’ payments, urging them to treat passengers with due respect. She mentioned plans to link promotions with performance monitoring, fill vacant posts quickly, and improve salary and benefits to satisfactory levels. The state minister added that the current government is people-oriented and democratic, aiming to make Biman a model institution.

The meeting discussed short- and long-term plans for the airline’s development, including adding new aircraft, increasing wheelchairs for elderly and special-needs passengers, and strengthening connections between domestic and international flights. After the meeting, the ministers inspected the Biman Flight Catering Centre to check cleanliness standards.