Saudi Arabia’s Ministry of Tourism has announced new regulations to improve service quality for Hajj pilgrims and prevent harassment by accommodation and service providers in Makkah and Madinah. According to a Gulf News report published on Saturday, the new rules will impose doubled fines for repeated violations, and licenses may be permanently revoked for persistent offenders. The monitoring and enforcement period will run from the beginning of the Islamic month of Dhu al-Qi'dah until mid-Muharram.

The ministry stated that penalties will increase with each repeated offense, including during and after the Hajj season. In addition to financial fines, administrative actions such as temporary suspension or sealing of establishments may be applied. Companies found violating rules three times consecutively could lose their licenses entirely.

Fines will range from 2,000 to 14,000 riyals for hotels and accommodations, and from 1,000 to 50,000 riyals for temporary Hajj camps. The penalties are scaled according to company size, from 25 percent for small firms to 100 percent for large ones. Authorities said the measures aim to ensure maximum safety and comfort for pilgrims and reflect a zero-tolerance policy toward negligence or fraud.