Serious allegations of systematic extortion have emerged at the Balukhali Customs, Excise and VAT checkpost on the Ukhiya–Teknaf highway in Cox’s Bazar. Victims claim a syndicate collects illegal payments from over a hundred goods-laden vehicles daily, charging between Tk 200 and Tk 500 per truck. The alleged activities are reportedly conducted under cover, with drivers forced to pay to avoid harassment or vehicle detention. Several major companies’ local distributors, including those of Pran, Akij, and RFL, are said to face regular extortion while transporting goods.

Field observations described vehicles being stopped and drivers taken behind covers to pay money. Victims also alleged irregularities in customs auctions, claiming that required public announcements are bypassed and auctions are confined to a select group. Seized vehicles were reportedly left neglected in open spaces. According to the Customs Act 2023 and National Board of Revenue rules, cash collection at checkposts is prohibited, yet the situation at Balukhali appears contrary to regulations.

Balukhali Customs chief Masud Al Helal denied all allegations, asserting that no money is collected at his post and that all procedures, including auctions, follow official rules.