Acting Managing Director of Islami Bank, Altaf Hossain, announced that customer service quality will improve starting tomorrow despite ongoing liquidity challenges and heavy withdrawal pressure. He made the statement after a meeting with Bangladesh Bank officials, including Governor Mostakur Rahman, where the bank’s liquidity situation and operational stability were discussed. The central bank has provided Islami Bank with cash support for the first time to help maintain normal operations.
Hossain stated that daily withdrawals currently range between Tk 1,100 crore and Tk 1,200 crore, yet efforts continue to ensure uninterrupted service. He said the bank’s current account position is now positive, and internet banking services will soon be fully restored. The acting MD described the chairman appointment issue as political, not managerial, and emphasized that management’s main responsibility is to maintain business and customer service continuity.
In a video message, Hossain apologized for recent service disruptions, assured depositors that their funds are safe, and urged customers not to withdraw more than necessary. He expressed confidence that, with central bank assistance and customer cooperation, the bank will soon return to full normalcy.
স্টাফ রিপোর্টার প্রকাশ : ১৪ জুন ২০২৬, ২১: ৩৪ চলমান তারল্য সংকট ও অর্থ উত্তোলনের চাপে সৃষ্ট পরিস্থিতির মধ্যেও আগামীকাল থেকে গ্রাহকদের সেবার মান আরও উন্নত হবে বলে আশা প্রকাশ করেছেন ইসলামী ব্যাংক ভারপ্রাপ্ত ব্যবস্থাপনা পরিচালক (এমডি) আলতাফ হুসাইন। রোববা
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