Chinese online retailers are facing a new wave of refund fraud as some customers use artificial intelligence (AI) tools to create fake images showing damaged or defective products. According to the South China Morning Post, buyers first photograph genuine items and then edit them with AI to appear spoiled, broken, or rusted before requesting refunds. Sellers of fruits, electric toothbrushes, clothing, and ceramics have reported such incidents, with AI-detection tools confirming manipulated images in some cases. The scams have raised ethical and legal concerns, especially during the Double Eleven shopping festival. In response, major e-commerce platforms like Alibaba’s Taobao and Tmall have removed the 'refund only' option and introduced a buyer credit scoring system based on purchase and refund behavior. Additionally, China has mandated that all AI-generated content must include visible and invisible watermarks from September 1 to curb misinformation and fraud.
-692c12202329e.jpg)
ডাবল ইলেভেন শপিং ফেস্টিভ্যালকে কেন্দ্র করে চীনে অনলাইন বিক্রেতাদের নতুন এক ঝামেলায় পড়তে হচ্ছে। ক্রেতাদের একটি অংশ কৃত্রিম বুদ্ধিমত্তা (এআই) ব্যবহার করে পণ্য নষ্টের ভুয়া ছবি তৈরি করে রিফান্ড দাবি করছে। বিষয়টি নৈতিক ও আইনি উদ্বেগ তৈরি করেছে বলে জানিয়েছ
The ‘1 Nojor’ media platform is now live in beta, inviting users to explore and provide feedback as we continue to refine the experience.
