Bangladesh Bank has announced a new policy to regulate the refund value of damaged, torn, or burnt currency notes, ensuring fairness and uniformity across all banks. According to the circular issued Thursday, the directive takes immediate effect. Under the policy, if more than 90% of a note remains intact, customers will receive its full value. Notes with 75–90% of their surface will be refunded at 75%, and those with 51–75% at 50%. Notes with less than 51% remaining will not be eligible for compensation. The new “Note Reimbursement Regulations 2025” replaces the previous 2012 framework, introducing precise and transparent guidelines. Customers can appeal unresolved cases through their bank’s head office and ultimately to Bangladesh Bank. The initiative aims to strengthen consumer confidence, enhance transparency, and modernize the country’s currency management system.
ছেঁড়া, পোড়া বা বিভিন্ন কারণে নষ্ট হওয়া প্রচলিত টাকার নোটের বিনিময়মূল্য ফেরত দেওয়ার বিষয়ে কেন্দ্রীয় ব্যাংক নতুন নীতিমালা ঘোষণা করেছে। এখন থেকে এ নীতিমালার আওতায় গ্রাহকরা ব্যাংক থেকে নষ্ট হওয়া নোটের বিনিময়মূল্য ফেরত পাবেন।
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