Thousands of residents in Sitakunda, Chattogram, have faced severe difficulties after a central server failure disrupted the prepaid electricity system for two consecutive days. The outage has affected around 40,000 customers from Kumira to Darogahat, leaving many unable to recharge their meters through mobile banking services. Although money is being deducted from users’ accounts, the amounts are not being added to their meters, and no recharge tokens are being issued.
Local reports indicate that many customers have repeatedly tried to recharge without success, forcing some to rely on emergency loan features to maintain temporary power supply. Families with children, elderly, students, and sick members are reportedly suffering the most as daily activities, education, and healthcare face disruption. Residents have criticized the lack of an effective backup system for such a vital digital public service.
Officials from the Barabkunda residential electricity office confirmed the issue, while the Bangladesh Power Development Board’s regional chief engineer said efforts are underway to restore the server soon. Observers have called for stronger backup and risk management systems to prevent similar crises in the future.
উপজেলা প্রতিনিধি, সীতাকুণ্ড (চট্টগ্রাম) প্রকাশ : ২৪ জুন ২০২৬, ২২: ৫০ চট্টগ্রামের সীতাকুণ্ডে প্রিপেইড বিদ্যুৎ ব্যবস্থার কেন্দ্রীয় সার্ভার বিপর্যয়ের কারণে চরম ভোগান্তিতে পড়েছেন হাজার হাজার গ্রাহক। টানা দুই দিন ধরে চলমান এ সমস্যায় উপজেলার কুমিরা থেকে দা
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