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Education and Primary and Mass Education Minister Dr. A N M Ehsanul Haque Milon has directed officials of the Directorate of Secondary and Higher Education (DSHE) to ensure that teachers from different regions do not have to visit multiple offices unnecessarily to resolve administrative matters. He issued the directive while addressing a meeting with DSHE officials at the directorate’s auditorium on Thursday afternoon.

The minister emphasized the need for timely resolution of teachers’ salary, pension, leave, transfer, training, and higher education issues. He called for the introduction of digital automation and modern methods to make service delivery faster and more efficient. To ensure transparency and eliminate lobbying in transfer processes, he instructed the adoption of an artificial intelligence (AI)-based software system.

Dr. Milon also urged the creation of a digital platform to help service seekers identify the appropriate desk or officer for their issues. He encouraged open discussion and cooperation among officials to build a more effective and transparent administrative environment. DSHE officials raised some limitations of the current online systems, and the minister instructed that these be resolved promptly.

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Amar Desh 05 Mar 26

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