Saudi Arabia’s Ministry of Hajj and Umrah has suspended contracts with 1,800 foreign Umrah travel agencies due to shortcomings in their operations and service quality. The ministry announced the decision on Sunday, stating that the agencies failed to meet required performance standards following a periodic evaluation.

According to the ministry, the agencies were assessed for efficiency and service quality, and deficiencies were identified in both areas. Each agency has been given ten days to improve performance and correct the issues. The ministry described the move as a regulatory measure aimed at ensuring compliance with approved standards and allowing agencies to rectify their shortcomings.

The ministry further clarified that if the agencies meet the required conditions within the given timeframe, their contracts will be reinstated. It also assured that the suspension will not affect visas or existing bookings for Umrah pilgrims. Earlier evaluations had found that out of approximately 5,800 Umrah operators, 1,800 showed performance and service gaps.