At a seminar in Manikganj, the Director General of the National Consumer Rights Protection Directorate, Faruk Ahmed, highlighted widespread irregularities in the market and the challenges faced by regulators with limited manpower. He remarked that nearly every product category shows problems, emphasizing that the agency’s goal is not punishment but correction and awareness.
Ahmed announced that the Directorate has proposed amendments to the Consumer Rights Protection Act of 2009, citing existing legal barriers that hinder effective enforcement. He urged both consumers and businesses to act responsibly—consumers by becoming more aware, and businesses by maintaining honesty and integrity. The seminar, organized by the district administration and the Directorate’s local office, was chaired by Deputy Commissioner Nazmun Ara Sultana and attended by officials, business leaders, and journalists.
The proposed legal reforms aim to strengthen consumer protection mechanisms and ensure a fairer marketplace. Officials indicated that awareness campaigns and stakeholder consultations will continue as part of the Directorate’s broader reform agenda.