Bangladesh Bank has announced the closure of all direct customer services, including the sale of savings certificates, prize bonds, and the exchange of damaged notes, across all its offices from Sunday, November 23. The central bank stated that the decision was made considering security concerns, as it is a Key Point Installation (KPI) institution. Previously, such services were available at its Motijheel head office and regional branches in Dhaka, Chattogram, Khulna, Barishal, Rangpur, Bogura, Rajshahi, and Sylhet. Initially, the closure was scheduled to begin on November 30 at the Motijheel office, followed by other branches, but the timeline was advanced for simultaneous implementation. Bangladesh Bank emphasized that central banks worldwide do not provide direct counter services to the public. To ensure uninterrupted service delivery, the regulator will enhance monitoring of commercial banks, which will continue to handle these customer-related transactions.