Bangladesh’s State Minister for Railways, Habibur Rashid, has acknowledged flaws and weaknesses in the railway’s online ticketing system that have allowed a group to sell tickets at inflated prices. Speaking to reporters during a visit to Chattogram Railway Station on Friday morning, he said software limitations were causing tickets to sell out quickly, after which they were being resold at higher prices. The ministry has already held several meetings to address the issue and is working to make the system more transparent and efficient.
The minister stated that instructions have been given to improve the software and strengthen monitoring to prevent black marketing and irregularities, ensuring passengers can easily obtain tickets. He also mentioned that preparations are underway to introduce Wi-Fi service on three trains on a trial basis, with plans to expand it gradually if successful.
According to the minister, these initiatives are part of the government’s broader effort to modernize railway services, making them more accessible, affordable, and passenger-friendly for the general public.