Titas Gas Transmission and Distribution Company Limited has allegedly collected around Tk 400 crore in bills from customers in Shibaloy and surrounding areas of Manikganj over the past 16 years without providing regular gas supply. Residents claim they were forced to pay monthly bills despite receiving little or no gas since 2010. Protests demanding uninterrupted supply reportedly faced police action in 2014, injuring journalists and locals.

Regional manager Md. Alamgir Hossain said daily demand in the area is 22.6 MMCFD, but supply stands at only 11.8 MMCFD, creating a shortfall of about 11 MMCFD. He added that bill payment is mandatory for active connections, though disconnection requests are being processed. Locals estimate that residential users alone paid Tk 285 crore, with industrial and CNG users bringing the total to about Tk 400 crore.

District officials acknowledged the issue as a consumer rights violation and said legal action is underway against companies overcharging for cylinder gas. Consumers have demanded either regular gas supply or installation of meters to ensure fair billing.