Saudi Arabia has introduced a new technology-driven service at the Grand Mosque in Mecca to assist Hajj and Umrah pilgrims. According to a Gulf News report published on Saturday, the initiative provides real-time crowd information for areas designated for Tawaf and Sa’i, allowing worshippers to choose less crowded routes and perform rituals more comfortably.

The authority responsible for maintaining the Grand Mosque and the Prophet’s Mosque stated that the digital platform delivers live updates on crowd density and offers guidance to help avoid congestion. The service aims to enhance the overall experience of worshippers by improving movement and safety within the holy site.

Pilgrims can access the service through a QR code, which provides continuously updated information to facilitate smoother movement around the mosque. The system is expected to make crowd management more effective and ensure a more seamless and comfortable pilgrimage experience.